Last updated: 12 November 2026
These Terms and Conditions govern your use of the UpSkillion website and the services provided by UpSkillion. By accessing this website or engaging UpSkillion’s services, you agree to be bound by these Terms and Conditions.
About us
UpSkillion is a UK-based training and development provider offering public speaking, presentation, leadership and communication training. References to “we”, “us” or “UpSkillion” refer to UpSkillion.
Use of this website
The content on this website is provided for general information purposes only. While we make reasonable efforts to ensure the information is accurate and up to date, we make no guarantees regarding completeness or suitability.
You agree not to misuse this website or attempt to gain unauthorised access to any part of it.
Services
UpSkillion provides training services as outlined in individual proposals or agreements. All services will be delivered with reasonable skill and care.
Fees and payment
Fees for services will be agreed in writing prior to delivery. Unless otherwise stated, invoices are payable within 30 calendar days of the invoice date.
Where UpSkillion arranges venues, catering or third-party services on behalf of a client, these costs may be invoiced separately and may require payment in advance.
Cancellation and postponement
Where a client cancels or postpones a confirmed booking, the following charges apply:
- More than 30 days’ notice: rescheduling without additional charge
- 14–30 days’ notice: 50% of the total fee payable
- Less than 14 days’ notice: 100% of the total fee payable
Any venue or catering costs already incurred by UpSkillion will be charged in full where applicable.
Where UpSkillion cancels due to unforeseen circumstances, an alternative date will be offered or a full refund provided where rescheduling is not possible.
Force majeure
UpSkillion shall not be liable for failure or delay in performance caused by circumstances beyond our reasonable control, including illness, extreme weather, or other unforeseen events.
Liability
UpSkillion’s liability is limited to the value of the services booked. We are not liable for indirect or consequential losses, including travel, accommodation, or loss of earnings.
Confidentiality
Both parties agree to keep confidential any information shared in connection with training or services, except where disclosure is required by law.
Intellectual property
All materials provided by UpSkillion remain the intellectual property of UpSkillion and may not be copied, shared, or reused without prior written consent.
Privacy and data protection
Personal data is processed in accordance with UK GDPR and our Privacy Policy. Our use of cookies is explained in our Cookie Policy.
Governing law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Contact details
If you have any questions regarding these Terms and Conditions, please contact UpSkillion by email at helen@upskillion.co.uk.